Is legit? Better reviews and complaints 23

Is legit? Better reviews and complaints 23
Is legit? Better reviews and complaints 23

Is Legit? An In-Depth Analysis is one of the largest online retailers for Halloween costumes, accessories, decorations, and more. As with any large online retailer, some customers may have questions about the legitimacy and trustworthiness of the site. In this blog post, we’ll take a deep dive into to determine whether or not it is a legit and safe place to shop.

A Long History in the Halloween Industry has been in business since 1987, giving them over 35 years of experience in the Halloween industry. They started as a small store and have grown to become an online powerhouse, with one of the widest selections available. Their longevity and continued success is a good sign that they operate legitimately and take care of their customers. Companies don’t last over three decades in the retail space without having solid practices.

Accredited by the BBB

The Better Business Bureau (BBB) is an organization that monitors and accredits businesses based on factors like customer satisfaction, transparency, and truth in advertising. has been accredited by the BBB since 2004 and currently maintains an A+ rating. This isn’t something that is easily attained or maintained – it shows the company goes above and beyond to treat customers well. The BBB has not listed any significant issues with during their accreditation.

Secure Online Shopping

Customers want to feel safe and secure when making purchases online. utilizes SSL encryption on their website to protect payments and personal information. They also use fraud prevention tools from companies like ThreatMetrix to detect and prevent criminal online activity. The site is also PCI DSS compliant, meeting standards for proper handling of credit card data. These security measures help ensure shopping on is as protected as possible.

Positive Customer Reviews

No company is perfect and some negative reviews will always exist, but looking at overall customer sentiment can be telling. On sites like Trustpilot and Google, maintains overwhelmingly positive reviews from real customers. Common positive themes include large variety, quality products, fast shipping, and excellent customer service. While some complaints come up about sizing issues or damaged items, the company seems to work hard resolving these types of problems. Generally speaking, real customers consistently report having good experiences shopping there.

High Shopper Confidence Score

Behind the scenes online reputation trackers also give signals about a site’s legitimacy. According to sites monitoring online conversation and review data, has maintained a very high Shopper Approved score in the 90+ range. This number represents overall customer confidence based on millions of data points across the web. A score this high indicates people feel safe and confident about shopping with the site. It’s a vote of approval from internet shoppers.

Authentic Inventory Photos

On legit sites, the products you see should match what arrives. To check this, I spot-checked listings by doing a reverse Google Image search on random item photos. In all cases, the photos on their site led back directly to the site itself, showing they originate from and represent real inventory being sold. Some illegitimate retailers will use stock or model photos that don’t depict the actual product. This authenticity check found photos to be genuine.

Significant Brand Partnerships

Major brand partnerships and licenses are another sign of legitimacy, as big companies only collaborate with reputable retailers. maintains numerous exclusive licenses for flagship costumes from Disney, Marvel, Star Wars and more. They are also an officially licensed retailer for additional brands like DC, Fortnite and Nickelodeon. These media companies clearly trust and endorse as a partner in representing their intellectual property.

Transparent Company Information

On their “About Us” page, discloses detailed company information like year founded, physical headquarters location in Minnesota, and parent ownership. This type of transparency about leadership and operations is a sign of legitimacy, as illegitimate retailers tend to hide or omit these details. The disclosed information also checks out accurately based on official business records. Full transparency builds trust with customers.

Positive Industry Recognition

Outside of direct customer reviews, has received recognition from organizations within the retail/e-commerce space. For example, they have been named to the Internet Retailer Top 500 list of largest online retailers for several years. This list is highly competitive and vetted, so inclusion shows third party validation of their scale and success in the industry. Receiving accolades from peers further cements their legitimacy.

Commitment to Customer Service |

A trademark of illegitimate retailers is poor customer service or an inability to address issues that come up. However, has developed a strong reputation for going above and beyond to help customers. They maintain 24/7 live chat, email support and responsive social media teams. Multiple reviews praise them for quickly solving order issues, making things right on damaged items and providing above average service. This sustained commitment shows customers are a priority.


After an in-depth investigation of considering factors like history, accreditations, policies, licenses and customer sentiment – all signs point to this being a completely legitimate and trustworthy place to shop online. Their multi-decade tenure, high review scores, brand partnerships and industry recognition serve as indicators they operate with integrity. While no company is perfect, seems dedicated to delivering safe, secure transactions along with top-notch service and problem solving when issues arise. Their widespread success speaks for itself. Feel confident shopping there this Halloween season and beyond.

Summary is a reputable online retailer with over 35 years of experience in the Halloween industry. Accredited by the Better Business Bureau with an A+ rating, they prioritize customer satisfaction, transparency, and online security. Customer reviews on platforms like Trustpilot and Google overwhelmingly express positive experiences, highlighting variety, quality, and excellent service. The site maintains a high Shopper Approved score, indicating strong customer confidence. Authentic inventory photos, significant brand partnerships, and transparent company information further affirm its legitimacy.’s commitment to resolving customer issues and industry recognition further solidify its status as a trustworthy online shopping destination.


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